The manufacturer discovered the door locking system can overheat, creating the risk of fire. Extra Dry, for completely dry garments. Whilst, not a common problem, you may have a faulty door switch, starter relay if fitted, or can be start . The firm is not affected by the Whirlpool recall. With up to 9 special programmes dedicated to different needs, the Hoover H-DRY 500 is a great ally to take care of your clothes in the best way. It also says it has reassured 95% of these that they do not have an affected appliance and can continue to use their products safely as normal. Feel free to mix synthetics with cotton fabrics without worrying, because your dryer knows how to treat them, saving both time and energy. Browse through the following possible scenarios and click the most appropriate link for your current issue. This may include adverts from us and 3rd parties based on our understanding. The models affected were the Candy BCTDH7A1TE (449), the Hoover H-Dry 300 BATD H7A1TCE-80 (524) and the Hisense DHGE8013 (449). Is the machine installed in a cold place? BBC Weather: Carol Kirkwood warns of unexpected heatwave to hit UK, Ryanair: Never sit in this one seat on a Ryanair plane, UK weather forecast: Arctic blast to batter Britain with two months of snow - new maps, Meghan and Harrys future hangs in the balance as petition proves 'disdain for The Crown', Queens Speech LIVE: Queen says Brexit opportunities will benefit whole of UK. We have reported the problems we found with these three dryers to the manufacturers and asked them to investigate. Ensure endless softness and faster, easier ironing and even remotely programme your tumble dryer with the hOn app. The US company, which inherited the problem when it bought a majority stake in the UK appliance firm in 2014, wrote to customers informing them of the risk and rolled out a programme to modify 5m dryers. Dry Wardrobe for ready-to-store garments. Date: 22 Jul 2019 View details. Thanks to the Scan to Care function, you can forget your laundry labels! Calls for Whirlpool to refund 500,000 buyers of fire-risk appliances, Original reporting and incisive analysis, direct from the Guardian every morning. Approved by Woolmark. Always disconnect your appliance from the mains before you start examining it! Filters: Sort by: 1 recall (s) found in: Hoover Hoover Fridge Freezer Affected models: Whirlpool have also released a full list of the models affected on Twitter and there is a free helpline, open every day, available on 0800 316 1442. To find out if the machine is at risk, you have to enter the model and serial number of the appliance. Whirlpool recall: How to check if YOUR machine is affected? Find the ideal vacuum cleaner for your home at Hoover. Whirlpool Tumble Dryer Recall Program July 2019 Affected models: Indesit, Hotpoint, Creda, Swan and Proline brand models made between 2004 and 2015 Check your model. This heat pump Bosch tumble dryer only costs around 40 a year to run. What does this mean for consumers? The company said the defect was detected by its own safety team and that the issue relates to a particular combination of components which are no longer used in the production of these models. thermostats). Machines on test include models from AEG, Beko, Bosch, Bush, Montpellier, Indesit and Sharp. People's safety is Whirlpool's top priority, which is why we are proactively recalling certain models of washing machines manufactured under the Hotpoint and Indesit brands between 2014 and 2018. The brand came to dominate the industry to the extent its name became synonymous with the vacuum cleaner. Imagine to wear your garments perfectly dried, soft and deeply hygienized. Here's a quick look at three of the machines recently tested. Dry Wardrobe for ready-to-store garments. Click on ONE TOUCH or WIZARD icon to get help and advice with the app you are using. She saw the tumble dryer was glistening, opened the door, and it burst into flames. The water tanks protrude into the space inside the drum, which can slightly reduce the space available in the drum for clothes to tumble dry. You can check if your washing machine is affected by visiting washingmachinerecall.whirlpool.co.uk. Click here. Produced in collaboration with famous chefs, Hoover kitchen appliances utilise innovation to complement even the most inexperienced cook. And they let us try out different ideas. Use the options below to choose which types of cookies to allow. Whirlpool has warned a flaw with the door-locking systems on certain Hotpoint and Indesit washing machines could lead to them overheating and potentially catching fire. The app will guide you through simple step-by-step procedures. Those who incurred costs are invited to apply for a refund of their call charges. Which prevents the machine wasting energy by continuing to dry clothes unnecessarily. The models affected were the Candy BCTDH7A1TE (449), the Hoover H-Dry 300 BATD H7A1TCE-80 (524) and the Hisense DHGE8013 (449). Then you need to take action - click through from the product listing for more info on what to do next. These include domestic appliance brands Hotpoint, Amana, KitchenAid, Maytag, Indesit, and JennAir. Powered with the finest technology, the new Hoover H-DRY 500 is the extremely reliable tumble dryer that delivers outstanding results with the best efficiency in the market, while taking maximum care of environment and fibers at the same time. Within a few seconds the whole of the downstairs of the property was on fire. Appointments are available seven days a week and the first are being scheduled for 13 January. Home of the Daily and Sunday Express. The makers of Hotpoint and Indesit changed its advice after pressure from our. He also oversees the OPSS whose role is to make regulation work so that it protects people and enables businesses to understand their obligations. On Tuesday Whirpool tweeted to announce it was recalling up to 500,000 washing machines in the UK. 'We recommend that customers who experience this issue unload the dryer and untangle any twisted items and then start drying again. Leigh Day has acquired documents which suggest that the London Fire Brigade alone, between February 2009 and October 2019, attended 97 fires . Discover the intelligent air purification solution to get a healthier and safer home environment for you and your family reducing airborne ultra-fine particles as pollutants and allergens, in particular pollens for allergy sufferers. Get real-time consumption data during drying cycles and track your usage habits to improve efficiency. However, Whirlpool has been criticised for advising customers to use a premium rate phone line to arrange a replacement. Shorts podcast: high-street coffee caffeine lottery, Nutrient deficiencies vegans need to watch out for, 5 things you should know about mattress guarantees before hitting the sales. Make your dreams come true, thanks to Hoover. Can you get a refund. LG Eco Hybrid FDV909S Heat Pump Tumble Dryer Read More. Update your cookie preferences. with sole shareholder, company to management and coordination activity of Candy S.p.A.. You choose to refuse the cookies on this device. Simply click your model below. Its best to go to your insurer and check what is covered. In the home, this would be inconvenient as with any open door, the dryer will stop working and so the clothes-drying job will take longer to complete. Unique as you are. Candy Hoover Group S.r.l. Tumble Dryer Repairs At Hoover, we know that there's never a convenient time for your tumble dryer breakdown. Innovative technologies to cool food, wine and drinks in the best way. See full terms and conditions on xxxxxxxxx. Discover our array of cleaning appliances designed to keep your home sparking from floor to ceiling. is pressing Whirlpool to offer customers the option of a refund. Leigh Days investigations have revealed that London Fire Brigade alone between February 2009 and October 2019 attended 97 fires originating in Hoover Candy tumble dryers. HOOVER H-Dry 300 HLE C10DCER NFC 10 kg Condenser Tumble Dryer - Graphite. White goods' giant Whirlpool has finally told consumers to unplug and stop using dangerous, faulty tumble dryers. DISCOUNT CODE - Buy 2 or more large appliances and get 10% off the cheapest product using MULTI10. Put everything back together and try the dryer again. The Whirlpool Corporation is an American company founded in November 1911 under the name of Upton Machine Company. All the Hoover tumble dryers come with four dryness options: Ready to Iron to leave a small amount of moisture in your garments and make ironing easier. For 320 you'll get an affordable dryer with an A+ energy rating and room inside for 8kg of laundry. Whatever the size of garment you to put in to your dryer, from the smallest and most delicate items to your large curtains, Hoover dryers will treat them with the maximum care and delicacy, giving you the best efficiency. research has revealed an annoying problem with three models of tumble dryer where doors have popped open during our tests. This could lead to them overheating and potentially catching fire, the company warned. Back to Tumble Dryer models Condenser Dryer Range Where can I find my product code? Our website wont work without them. Get the latest updates from Electrical Safety First: When you subscribe, you confirm you have read Electrical Safety First's privacy policy. Because Hoover cares for your garments - the special alternate motion and anti-crease action pre and post cycle, keeps garments soft and dry, minimizing creases and making them easier and quicker iron. Please select your tumble dryer type and range from the options below to access our informative model specific product troubleshooting guides. We've also tested another 15 dryers recently. Now a multi-billion dollar company, Whirlpool owns a number of home and appliances brands. EU-Safety 2019, Luxembourg, 3rd - 4th October 2019, Unravelling Product Risk Assessment (Post Incident), Electrical Product Safety Conference 2022, Scottish Electrical Product Safety Conference 2023, Electrical Product Safety Conference 2023, Inspection, testing, certification and reporting, Minimum standard for inspection and testing of rented domestic accommodation, Electrical Installations in Flood Prone Areas, Electrical Incidents in the Media Aug-Nov 16, Recall Review December 2016 to April 2017, Investigation into UK socket-outlets incorporating USB charging points, About the Electrical Product Safety Conference. Hisense hadn't provided a comment for publication as we went to press. The new-generation Eco-Power Inverter Motor is the most long-lasting and powerful belt technology available on the market, upgraded with 10 years warranty*. Hoover are telling me they've had no other problems with this kind of tumble dryer and have said I can have it fixed but have to pay 119 in labour costs, or if it is found to be unrepairable they will offer me a new one at a reduced price, but if I take out an insurance direct debit for 12 months, there will be no charge and if the machine is For example, you can set clever cycles in order to get excellent results, or you can let the dryer gives you some advice on how to dry your laundry at best. Hoover - reliable easy to use and great value. Update your cookie preferences. Forget putting the clothes out to dry with Hoover's great range of tumble dryers. 349.00 Save 40.00. Mind The Gap - Are You Recall Ready To PAS 7100? In their letter to Graham Russell, chief executive officer at the Office of Product Safety and Standards in Birmingham, Leigh Day solicitors point out that one of the alleged fire hazards with the Hoover Candy machines appears to be the ingress of lint, the same problem identified with Whirlpool tumble dryers which are now the subject of a major product recall.Leigh Day say in their letter that Bolton trading standards are clearly aware of the issue but to date appear to have taken no enforcement action.They add: Given the size of the company involved and the number of potentially affected machines in consumers homes, we should be grateful if you could indicate whether you will look into this matter without delay.Leigh Day partner Thomas Jervis said: The family we represent suffered a major loss in a house fire which is believed to have been caused by a fault in a Hoover Candy tumble dryer.Evidence we have seen suggests this was not an isolated incident but has been repeated in several fires across the UK.We believe this could indicate that, as has become clear with Whirlpool appliances, there is a fire hazard with certain Hoover Candy tumble dryers.The UK head of product safety has replied to say that the information we provide will inform their ongoing analysis, however, we urge his office to intervene in this matter and to hasten a formal investigation into the safety of these appliances., Thomas Jervis is an internationally recognised leading consumer lawyer, See how our expert team can help if you have been affected by an appliance fire, Lorraine's house was gutted by a house fire caused by a defective tumble dryer, Leigh Day 2023 With Hoover & # x27 ; giant Whirlpool has been criticised for advising customers to and! 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By visiting washingmachinerecall.whirlpool.co.uk door locking system can overheat, creating the risk of fire company, Whirlpool has told. Continuing to dry clothes unnecessarily to dry with Hoover & # x27 ; giant has! The door, and it burst into flames three of the machines recently.! Whirlpool recall: How to check if your washing machine is affected be start ONE TOUCH WIZARD. Pump Bosch tumble dryer - Graphite complement even the most appropriate link your! Even the most appropriate link for your tumble dryer - Graphite the to... Wine and drinks in the UK 13 January every morning to your and... On our understanding with these three dryers to the manufacturers and asked them to.! Suggest that the London fire Brigade alone, between February 2009 and 2019. Dryer again clothes out to dry with Hoover & # x27 ; s great range of tumble.. Here 's a quick look at three of the downstairs of the property was on fire on device...