Thanks to their high quality resin and high-tech regeneration techniques, our A.O. Then the water softener adds more water to the brine tank causing it to overflow. Best Water Softener for Well Water in 2021, If the concentration is below 60 mg/l, then the water is soft. Smith Water Technologies. Your email address will not be published. As an Amazon Associate I earn from qualifying purchases. Check the brine tank and plumbing for clogs and remove them. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. With Kinetico, the issue is so frequent that replacing the bed is easier and least expensive. Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. Just be aware that its not as solidly built as some of the best traditional two-tank water softeners. In this AO Smith water softener review, well be reviewing the most important features of the AO Smith water softener systems, and sharing the pros and cons of buying an AO Smith water softener. There are two water softeners available among AO Smiths offerings: the manufacturers standard Water Softener and the Premier Series Water Softener, both available in various sizes. Dump out any resin you have in the softener, as well as the old riser tube. In this case, youll have to switch on the bypass valve and contact your technician. There are two significant steps to take identifying the issue and stocking up on the required tools to fix the problems. To give you the best experience and present you with the best suitable products to meet your regional requirements, please make a selection below. A. O. Smith is proud to be known as one of the world's leading providers of water heating and water treatment solutions. We have a AO smith 40000 water softener installed by a plumber around 6 months back. The notable setbacks of AO Smith Water Softeners are: The AO Smith systems have pretty average warranties: a 5-year warranty on mechanical and electronic parts and a 10-year warranty on tanks and control heads. We never tested for water hardness before and tested today. Your softener might be full of water if the system isnt fully draining during a regeneration cycle. The concentration level is measured in ppm or mg/l. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. If it is there, break it. The softner has a setting for starting hardness. By Phone. The brands main issue is too much water in the brine tank. If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. (Complete Guide). Check all the settings thoroughly. Best Whole House Water Softener for Well Water With Iron 2023 Edition, How Many Grain Water Softeners Do I Need? Before operating the system, therefore, make sure you can use your appliance in total confidence and that you can troubleshoot it if user errors occur. Err 4: Indicates that the controls have not been set correctly, and one or more settings may be out of the softeners range. Here are some of the most common issues that may occur. A quiet, highly efficient water softener with built-in iron and sediment filters. If the system is still covered by warranty, contact the manufacturer and ask for service assistance. Smith reserves the right to make product changes or improvements at any time without notice. (Complete Guide). Common Culprit #1: Rotor Valve. To set the time for regeneration on your unit, Press >, then change the time with the + or button. Why showering with a filter will remove 99% of containments that give skin irritation and leave you feeling cleaner/softer. Open the top, disassemble the nozzle, replace the broken gasket, and put everything back together. In some cases, they can break or lose their potential, requiring you to replenish salt more often. See The Best Rated Water Filter Pitcher People Are Going Crazy Over! These appliances can display four error codes: If you have a Culligan water softener, the main problems include low water pressure and a water softener constantly draining. Mushing: If the salt in the brine tank is packed too loosely, it can change into small crystals. Does the water softener supply all of the taps in the house or only some? The last thing you want is a bunch of plastics and petroleum by-products leaching chemicals such as xenoestrogens, endocrine-disruptors, and other cancer-causing substances. Check the float switch, brine valve, and the brine tube. T: 0212 444 1646 Salt bridges form when the brine tank is stored in a high-humidity area, or the salt levels are too high for the tank. Therefore, having water hardness test kits available is always useful. Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. Adjust water pressure. 1 year experience video on water softner A.o. If you need to regenerate your softener manually, follow the steps below: Whirlpool is one of the best home appliance brands, and its range of water softeners lives up to expectations. This usually happens due to a lack of overflow or clogging. It's all about profit with Lowe's so AO Smith has to make a much less quality product to get the cost down to what Lowe's will pay to stock the . If you dont hear the specific sounds, the timer is broken, and youll have to replace it. Additionally, their manufacturing is done overseas in China, whereas Puronics are made right here in the USA. Perhaps the most annoying of all water softener problems is noticing that your system is not softening the water. While you can solve some water softener issues on your own, other problems will require the help of a . If the range is between 60-120 mg/l, then the water would be considered moderately hard. Reason and How to Fix (Easy Checklist). Clogged brine tank. Therefore, AO Smith customers end up paying more and having to do more to keep their water softeners in top shape. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. We will contact you with an answer to your question at the first opportunity. In the case of the misconfigured timer, you have to check the user manual to understand what to do when there is a misconfigured timer. From there, I can go through all the other settings by repeatedly hitting the ENTER button. The most common cause of a softener not using salt is the formation of salt bridges that block salt crystals from dissolving. With regular maintenance and proper installation, a water softener can last up to 15 years but when you experience issues with your water softener, it's important to fix it quickly to avoid shortening your system's lifespan. If the system makes funny noises or its deafening, thats a sign something is wrong. AO Smith only offers a six-year warranty on its products. The different grain capacities available for this system are: Our verdict:The AO Smith Water Softener is a good option if youre looking for a compact water softener system thats relatively easy to install and offers a fast and quiet regeneration. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. The problem is it is very small. As a leader, we refuse to sit quietly. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Looks like softener is not working as water before and after the softener is having same hardness. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. Puronics offers a Limited Lifetime warranty to guarantee customer satisfaction and savings. Especially well water has all these hard water characteristics, we use well water softeners to remove iron and sulfur from it. My grandfathers house has yellowish water that is dirty since it did not go through a water softener. So lets move on to mushing. A. O. Smith. A brine float that is not opening and closing correctly can leave brine behind after a water softener regenerates. Drinking salty water can become an unpleasant experience, especially if you have to deal with the aftermath of a stomachache. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. If everything that you have checked is fine, then one more thing that you can do is to start a manual regeneration cycle. Clean and disinfect plumbing and water softener system with a. From laundry, dishwashing, and even the shower, you are saving your plumbing and soft water will save you from spending more money in the long run on expensive skin and hair care products, plumbing repairs, your water bill, and more. One of these is the rotor valve. Why Does My Softened Water Have a Salty Taste? Another reason for a non-working water softener is that the softener head is not showing the correct time of day. Product Information . Just got mine installed yesterday and the hardness is the same. It is a process of removal whereby Sodium (Na+1) ions present in the cationic resin exchange places with the calcium and magnesium ions in the water. The materials used to manufacture your water softener system are incredibly important. Ensure all FV detected the flammable vapor sensor wiring, the ignitor assembly plug, and the sensor is either open or shorted. The drain wont stop flowing. To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel, and try to push it down to the bottom of the tank. Create an account to follow your favorite communities and start taking part in conversations. I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. This makes for a useless system unless you identify and fix the problem. Its not worth the headacheor putting your familys health at risk. Especially well water has all these hard water characteristics, we use, If you have installed a new unit, then make sure that it is. Resin clogs: Just like sediment build-up, resin beads flushed out of the tank can clog the system and cause water pressure loss. The control keeps cycling continuously. Andrew has conducted residential and commercial plumbing jobs throughout the state and currently works for one of NYCs largest plumbing companies. Use any blunt tool and carefully hit the salt bridge to crush it properly. Control head does not measuring water flow or hardness. Otherwise, ask a professional to install and set up your unit. Unidentified, a salt bridge can eventually break the system. Spec sheets. Please fill out the form below. Thats it. While most wont have issues with valves blocking the brine tank, it remains a possibility. The self-cleaning pre-filter is designed to last the lifespan of the system (although the user manual doesnt state how long this is), and theres no mention that you need to replace the resin at any point during the systems lifespan, either. If the control panel is turning on, but the buttons dont work, order a new clip and change following the steps in your products manual. We never tested for water hardness before and tested today. By purchasing the wrong water softener system, youll end up spending more money down the line on all of the above plus ongoing maintenance costs. While not applicable to every water softener, there may be a manual or automated valve between the waterline and brine tank. An undeniable benefit of AO Smith water softeners is their cost. Resetting the Unit. I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). Your everyday schedule can be disrupted by any water softener issue. YouTube LinkedIn Twitter Facebook. For the price you pay, you get a basic system that can efficiently produce soft water. If the float switch is easy to move up and down and is in a straight position, then it is ok. First, check the hardness of the incoming water and then check the output water to get the difference. The Puronics Hydronex C model was designed to filter up to two million gallons of water before needing to be serviced. By contacting our Technical Support Group, you can request a visit from the Service Department. Learn More. The brine tank will need to be completely cleaned and properly repacked to fix the issue. My incoming water is about 28gpg, and treated water comes out at about 3-4 if I am not . Yes. Check your brine tank to ensure that it contains enough salt. For your information, there is a remote chance of having brown water because of the softener. 1 year experience video on water softner A.o. None of the buttons work (nothing changes on the screen when I press). $540.55 when you choose 5% savings on eligible purchases every day. Water softeners are designed to prevent minerals from scaling on your pipes and fixtures, but funnily enough, they are subject to salt which is still a mineral scaling inside the tank and within the systems lines. Check and adjust salt dose setting. ), AO Smith Water Softener Comparison Chart, What We Like About AO Smith Water Softeners, Potential Setbacks of AO Smith Water Softener Systems, AO Smith Water Softeners Review: Our Verdict & The Best Water Softener Alternatives, ion exchange to remove calcium and magnesium minerals, reduce scale buildup in pipes, plumbing, and appliances, certified by NSF International to Standard 44, best water softeners are built to last for decades, require standard maintenance for salt-based systems, SpringWell Salt Based Water Softener System, SpringWell Futuresoft Salt-free Water Softener, AO Smith 35,000 Grain Capacity Water Softener for 2-4 people, AO Smith 40,000 Grain Capacity Water Softener for 3-4 people, AO Smith 45,000 Grain Capacity Water Softener for 4+ people, The all-in-one design of the model is space-saving and simplifies installation, There are three sizes to choose from based on your family size and water usage, The unit offers an efficient performance that adapts to your water usage and minimizes salt and energy use, The system comes with a salt alert, letting you know when to top up the brine cabinet, The 5-year warranty for mechanical and electric parts and the 10-year warranty for the control valve and media/salt tank are reassuring, Many customers complained about poor-quality components, The installation instructions could be clearer, AO Smith 30,000 Grain Capacity Premier Series Water Softener for 2-4 people, AO Smith 50,000 Grain Capacity Premier Series Water Softener for 2-4+ people, Choose between two capacities based on your household size and water usage, Compact design for easy installation and saving space, The unit uses salt-sensing technology in the brine cabinet to reduce salt, energy, and water use, The battery backup offers power loss protection, saving your settings. Together with you they will schedule a visit. Smith high capacity water softening systems are custom designed to meet your requirements. Looks like softener is not working as water before and after the softener is having same hardness. First, the control valve is set incorrectly. But that doesnt make them worth all of your hard-earned money, and this holds true for many of the water softener systems on the market today. Low water pressure is daunting for most homeowners. We have a AO smith 40000 water softener installed by a plumber around 6 months back. In industrial applications, the use of soft water can both increase efficiency of process stages and provide better protection for your equipment increasing their operational lifespan. You obtain high levels of energy consumption and efficiency. Many customers have complained about the poor-quality design of the softener systems, and some people experienced leaks in the tanks, valves, or pipes. 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