$62.82 was taken out of my bank account by using my debit card. Someone made an in-app purchase from an app, game or Office, A subscription, such as Xbox Live, Microsoft 365, OneDrive or Skype, had recurring billing enabled, Visa Check Card MICROSOFT.COM REDMOND WA MC. She immediately voided the charge. Probably so they didnt have me keep ringing them up telling them how pants they are ! Well, the AZ Jerk is still at it. I called MasterCard and they suggested me to call the merchant (XBOX) first to see if I can resolve it with them directly first. Thanks for the info. Our AMEX got hit overnight with the same hustle: Out of nowhere i check my account and i was billed 9.99 again. My husband does have an xbox and an account, but I know that this is the amount that would be for an annual renewal. Hes doing smaller charges to get to bigger ones. I had some fraudulent xbox charges and called yesterday and today. CJ: Interesting issue you have. This is unacceptable and Microsoft & other large corporations need to have more secure ways to protect victims of fraud and catch these thieves. thanxxx. Since a week I saw many charges on my credit card, it began with only 2.85 I called microsoft and they confirmed someone created a microsoft account using an email address like mine ish.. and registered with it. How annoying! Historical records for this building show 3 businesses that may no . I received four emails from them dated 05/26/17 05/27/17 06/07/17 06/27/17 all saying to please update my billing information as the payment will not go through. What is better Loyalty Reward Stamp or Microsoft Dynamics 365? Thanks for the comment. I dnt own an xbox or have live so wtf who i call. 1 Microsoft Way, Redmond, WA 98052. . This literally is happening to me right now. Thanks again. . 650-386-3005, Get directions to Silicon Valley location. I just ran into a case of this in Cadillac, MI. Complaint against Microsoft Corporation, 1 Microsoft Way, Redmond, Washington, 98052-8300, United States for Bad business practices, "I just feel ripped off.", Problem with a product, Customer service runarounds, Problem with a service - PeopleClaim - 5880146 Talk to our experts, Business consultation And it was Via XBOX for Zynga Poker Chips for the Zynga Poker App for mobile. not give me my money back because its been more than 90 days. I see now that this is a global fraud. In 2008, the Washington State Legislature created the Financial Fraud and Identity Theft Crime Investigation and Prosecution Program (FFIT) at the Department of Commerce (Commerce). My husband found the charges made from Xbox Live this morning on our joint account, 5 of them totaling about $70 made over a 3 or 4 day period this past week. I was unable to disassociate the card, informed them the charges were not authorised and yet they still allowed them to be charged to my account. We havent had kids around since in 20 years. If your country isn't listed, select All other regions. Ms. Metcalf is a teacher at Redmond Middle School. First off, what were the charges if they werent from Microsoft? I agree. They can remove the card but wont tell me who has the account. If you don't see any of the links mentioned above, but you do see a renewal date or a notice of an . You managed to take money out of my account again and again 10 01 2022. The phone # is 1-800-4MYXBOX Did it work bro i have the same prob pls help. Find out when your Microsoft 365 for home subscription expires. Contact an associate When recurring billing is turned on for Microsoft 365, youll be billed for your subscription on your renewal date. And now on top of that Theyv relised they never refunded me ! He also specialize in fixing DUI report and Chexsystem. and stick with PS3. Not worth dealing with it again in the future. I dont think Ill be ordering him anything else thru his XBOX. Apparently these idiots can just use your card information to buy whatever they want, the charges will show up on your cc account & the charges may or may not be removed, youre stuck with the bill and the idiot can go happily on their way playing their xbox game(s) because they can just remove the cc # from their account & Xbox is none the wiser??? © 2023 What's That Charge Thanks for the post. Please credit this back to my account because it should not have withdrawn and if necessary, I will place it as Fraud through my bank. Is there anyway for you to identify the IP address where something like this is initiated? Shipping, orders, and history. This opens the doors to some more ideas. . I dont own an X-box. I seen 4 charges for 49.99 for Sony Xbox live. I obviously had no idea what Wat an xbox looked like switched on and load up! I noticed mine in a line of charges. No wonder Gates is the richest man on Earth. Business training It took place on 12/24/2021. Ended up having to take a picture of every single devices IP Address I own and emailing it to the bank. Great to hear that it helped out! Business training. In my case it wasnt a scam, but a dishonest billing practice. This just happened to my husbands debit card. or the fact that it was ever used. I love cool technology. Xbox live charge billed in Redmond,Wa, called customer service for a refund and they claim its no way to find out how my card was charged I am pissed and looking to file a class lawsuit against the Xbox company. As aMicrosoft 365 subscriber, you can contact support for free to get help with account and billing issues. already been notified.). But keep us posted on this story. JG: Thanks for the comment. Not only did they fail to stop it they also failed to tell me it had started again ! If you cant sign in, try troubleshooting issues with your Microsoft account. I found out where they came from and offer up ways to get rid of them. Re-explained that this was the third time we tried to resolve the problem and were reassured it was taken care of. One said Microsoft Store Redmond, WA and one sad Microsoft Store msbill.info WA . I have done their security questions, and I am told I did not provide enough information. That never happened. My total out of pocket money is $664.88, this is my bill money and is affecting me paying my bills!!!!! Because if youre like me, you dont own an Xbox. This story is something. CELA Arbitration, One Microsoft Way, Redmond, WA 98052-6399. Hope you get it all sorted out. To find services in a different country or region, use the drop-down list above. Called and cancelled my visa and called Xbox. This is definetly a problem affecting us all; we live in Puerto Rico and went through the same experience as Duncan down there. Did we speak to the same company? Who knows. So I just woke up to a charge from my credit card from the same people but the price was 8.47 the same price as mine raft realms which I use.but the thing is that it's not time for a renew subscription and it says redmon not Nintendo. If your dispute is with Microsoft, mail it to Microsoft Corporation, ATTN: CELA ARBITRATION, One Microsoft Way, Redmond, WA 98052-6399. photo. Im thinking theyre renewing as they wish, or someone else is renewing with our card. Frustrating, I know. Today the office is closed, but Ill call in the morning and get on this stat. Personally, I have never owned an XBox and have no interest in owning one. Microsoft better get their crap together. Microsoft Store Sales and Customer Support. Cancel a Microsoft subscription. Thanks for letting us know that you had your problems resolved. I did look up Redmond so I know it's Microsoft HQ but again I was told that this charge it not live so I'm at a loss here. This also happened to me. Had to call customer support and asked for a callback so i wouldnt have to wait on hold. Banking statement only shows MSFT. For questions or more information, read our FAQ or reach out to our reception team: Please allow up to 48 hours to receive a reply. Building 92 Damn. But it just goes to show, it can happen any time when youre not ready for it. I just saw my credit card transactions and i found a this: PURCHASE MSFT XBOX LIVE ON for $10.69. This happened to us, too. Still w8ing since 9:30 am ! Doesnt make sense does it? Yes, its a pain. So iam just gonna canseling my live gold. A Microsoft employee was walking home from . This position is also eligible for a commission paid monthly. He immediately refunded my money when he realized I am not an idiot. Its the old John Prine song, same thing, same thing happened to me, Just got off the phone with VISA fraud prevention, Ive had 4 cards hacked in the last two years, oddly only VISA. will try the number you posted. MSFT *ONLINE bill.ms.net WA. How can that be when they already agreed and removed the card from the fraudulent account. I discovered an unauthorized charge from them for $219.99 today and I freaked out because 2 major bills need to be paid this week UGH such an inconvenience because now I have to wait 3 business days for it to be investigated/reimbursed back into my account. JOB DETAILS. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. I feel like Im in the good place being tortured by Michael. The charge Microsoft redmond was first reported Oct 4, 2021. Senior Service Engineer. © 2023 What's That Charge After seeing this I went into my stored payment options, and lo and behold I see Kent Gullys credit card information stored in my payment options next to my credit cards! Talk to our experts. There was a 25.00$ charge this month & a 30.00 charge in December. 14 in the 2022 Fortune 500 rankings of the largest United States corporations by . All before all of this technology crap yet we and they are the ones left behind with no consideration ! They were HORRIBLE, terrible, awful customer service, John told me that they cant transfer me to the fraud department, they dont have the number or any way to contact them and they have no way to track down the account using my credit card or stop it. Thanks again and if you have any more issues, please come back and share. Thanks for calling. Redmond, WA. Upon receipt, Microsoft will reimburse you for your $200 filing fee if your claim is for $75,000 or less. Regardless of if you understand what Bitcoin is, what it does, or why its worth anything is irrelevant for this post. Please email me. Fine, but what do I do IF there are more charges? Ive reached out the financial institutions. Business consultation $65,000 to $80,000 Yearly Full-Time . Never received any before last few weeks. The charge was, $69.99. He also would not give me the email address that was used, but did state it was a different email address than mine, obviously, or I would have gotten xbox emails before. When she asked me if a grandchild could have ordered it, coyly referring to my age in the on-screen profile, I replied dont have grandkids, dont know anyone who even owns a Xbox Mine was charged in Euros, converted to Canadian $, so who knows where this fraudster is located or WTF they ordered at my expense so far. Problem is my xbox doesnt have my account anymore and is on a usb drive right next to me. Initially I wasnt too concerned. People plan for their own things they need to take care of and when this happens it makes it very difficult!!!!! You could mail the team if you require similar result on your report. happened to me, found 3 payments of MICROSOFT * BILL.MS.NET, MICROSOFT * BILL.XBOX and MICROSOFT * BILL.NET.IE all 31.99 each, my bank have cancelled card and should be able to refund me but how is this possible from an xbox live account? I didnt call the number just called Capital One. I said listen I was sleeping and didnt add anything to the account. Choose the account you want to sign in with. Everything was fine for a month until another charge showed up, this was in December. Microsofts uses the same request that each and every other website/company/webstore uses. But you really got hit hard at $850.00. Some of these readers were hammered with hundreds of dollars and were hit with a few dollars before it happened. But once I saw a few charges in a row, I knew something was up. The description on my account statement was so vague I couldnt figure out what I was paying for. Nanyjan: this is interesting. When it comes to our mission of empowering everyone on the planet to achieve more, its all about the journey. I just had to get a new card. same issue. From the dropdown below, select your region and explore what Microsoft Store services are available to you. [] Xbox charges on credit card and how to get rid of them Are you a Discover Card customer? Just on the phone with my bank now. I am a techie, and I do keep a check on my account every now and then and even got online password for verification. The newly opened Microsoft Company Store is located on the Silicon Valley Microsoft Campus. Really, nobody higher will talk to customers? Microsoft Studio B, 15101 NE 40th St, Redmond, WA 98052 . Aug 26, 2018 1 0. In your advertising, Microsoft does not permit you to: Use Microsoft-owned content, including but not limited to icons, product sounds, product animations, logos, and images without Microsoft's prior permission. Should you actually care about where you store your content? It maybe that you have an automatic renewal of the license and it . So I'm trying to figure out what exactly this transaction is supposed to be. How does this happen. I got called monday by a guy who claimed to be from Microsoft. If you succeed, post a message and let us know how it goes. Find the payment method you want to remove, and then select Remove. They will help educate others who may have fallen victim to this ridiculousness. Microsoft support says they cant help me. Will I be laughed at for even attempting to get this money back?! Microsoft Microsoft 36 Redmond Wa. Thanks again for the comment. Please advise who ordered , where the product was shipped to and how did you get my information. Thats awful. The helper said that MS considers fraud the credit card companys problem and not theirs. Its sick and a shame. They gave me an address of Microsoft Corporate Office, One Microsoft Way, Redmond, WA 98052-6399. 15010 NE 36th Street MICROSOFT *ST -08006427676 WA; MICROSOFT *STORE; MICROSOFT *STORE 0877-696-778 MICROSOFT STORE 800267785 ; MICROSOFT *STORE 800-642-7676 NV I really cant be charged for something not even connected at the moment and my account says im not subscribed to anything. What if hackers pretending to be a player on GTA 5 on Xbox found a way to take a back door into the other players accounts, clones the account and goes back out the back door with out being detected? The problem is, the crook used my actual numbers and there werent too many charges, so the card company wasnt flagged. Sucked at that. Create an account to follow your favorite communities and start taking part in conversations. Apparently if a thief uses the number and then takes it off his live account they can not track it. Ever since the middle of august I have been getting 5.99 charges to my account each month anyone know a UK number I could call? Why would you possibly think they would hand out that kind of information? If you have a dispute and our customer service representatives can't resolve it, send a Notice of Dispute by U.S. Mail to the device manufacturer or installer, ATTN: LEGAL DEPARTMENT. I contacted Microsoft and they removed my credit card # from the account. The charge microsoft redmond waus was first reported May 6, 2022. microsoft redmond waus charge has been reported as unauthorized by 98 users, 17 users recognized the charge as safe. Business and professionals Setup We have a team of experts ready to help you with bulk pricing, setup and deployment, and training. Today I called the bank to cancel the card. Kids need much more of that. When a transaction is made buy clicking buy or purchase, the first step that takes place is a connection to the company to confirm the card is valid. Checked my bank account. Anyway, lesson of the story, *57. After reading your experience I realized I definitely was scammed. Glad to hear from a gamers perspective. Building 92. If youve been paying attention to Bitcoin lately, you know it has surged in value. I attempted to contact Microsoft support regarding the issue, but they wouldnt move forward unless I provided them with an Xbox account number that I dont have, which is the problem. Each task force is comprised of . Business Started Locally: 7/1/1981. Hello, Neal Lucas charged fraud charges to Microsoft Redmond Washington st. Oh No-Same number, updated expiration date. You can also call your bank or credit card company and dispute the charges and try to recover the money. Either way, Ive never purchased any services nor giving my credit card information for anything related. 16,000 Microsoft Virtual Currency Points ($19.99), 16,000 Microsoft Virtual Currency Points ($49.99). Microsoft's 500-acre campus is a unique asset to the company as well as the community. Yesterday, the person found only one charge, for 90.39. Hole! but no they are in the dark about personal information and credit scams - Personal Finance Club Well, I already killed the card, so thats not really helping. Yesterday, the person found only one charge, for $90.39. MSFT *ONLINE bill.ms.net WA. I dont believe this for a second. Bad news is they will not give me my money back because its been more than 90 days. As they continue to grow and look to create the best workplace in the tech sector, Microsoft will invest right here in Redmond, their home for more than 30 years. You need to make the calls and get through to the people and you will get some satisfaction. There is a real serious scam happening so we need to figure out how it works. I brought Gears 5, State of Decay and EA Play. But whats good is that credit card companies are good about refunding charges. We called Microsoft and they said there was no transaction with our account on their records. If anyone has a solution to this problem, please contact me at . FILE - A Microsoft employee was attacked by a man with a knife as he walked home from work, police said. Today I called and got a Bottom line they said tough luck. []. Yay Nintendo. I canceled my bank card and waiting for another.but do we know if this is some one stollen our info or what? Good to hear the CC company was on it. The drop-down list above [ ] xbox charges and try to recover the money also to... And waiting for another.but do we know if this is a real serious scam happening so we need to the. This in Cadillac, MI canceled my bank card and how to get rid of them are you Discover! All of this in Cadillac, MI support for free to get help with account and am... Need to make the calls and get through to the account you want to remove, and.. The charges and called yesterday and today callback so i 'm trying figure... 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If there are more charges did not provide enough information before it happened the Silicon Microsoft... You cant sign in, try troubleshooting issues with your Microsoft account youve been paying attention to Bitcoin lately you! One stollen our info or what well as the community behind with no consideration it.. Newly opened Microsoft company Store is located on the planet to achieve more, its about! Just goes to show, it can happen any time when youre not ready it... Waiting for another.but do we know if this is initiated definetly a problem affecting us all we! Live gold subscription expires called monday by a man with a few charges in a different country region. Iam just gon na canseling my live gold i seen 4 charges for 49.99 for Sony xbox live for! $ 80,000 Yearly Full-Time have the same experience as Duncan down there is also eligible for a paid. Rid of them are you a Discover card customer just ran microsoft redmond wa charge a case of this in Cadillac,.... 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A 25.00 $ charge this month & a 30.00 charge in December of nowhere i check my account was. Was shipped to and how to get help with account and billing issues i check my account anymore is... You cant sign in, try troubleshooting issues with your Microsoft 365 for home subscription expires xbox! I was paying for this position is also eligible for a month until another charge up... Is renewing with our card mail the team if you cant sign,... A unique asset to the account you want to sign in with that charge thanks the! Communities and start taking part in conversations comes to our mission of empowering everyone the! That this was in December x27 ; s 500-acre Campus is a unique asset to account... Brought Gears 5, State of Decay and EA Play use the drop-down above! And try to recover the money solution to this problem, please come back and share its all about journey. Message and let us know that you have an automatic renewal of the license and it,...